WhatsApp Flow: handle incidents faster
The WhatsApp Flow feature lets you log and track critical incident actions without needing to open the Dersalis platform. From a notification received on your phone, you can view event details, choose the appropriate action, and log it directly in the WhatsApp conversation — in seconds.
How it works in practice
- You receive an escalated incident notification directly on WhatsApp.
- Access the event's full history and details.
- Choose and log the appropriate action right there.
And there's more:
The flow is so fast you can follow everything in real time.
Immediate benefits for your operation:
- Instant response to critical incidents
- Fewer clicks and higher productivity
- More safety for your employees