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Complete Guide to Using the Dersalis App

Learn how to activate company mode, connect sensors, start shifts, and interpret alerts

Updated over 7 months ago

The Dersalis app offers several features to ensure effective employee monitoring. This guide gathers all the necessary steps to properly configure the app and ensure it works as expected.


1. Joining the Beta Test Program

You can try new app features in advance by joining the Beta Testing Program.

  1. Search for “Dersalis” on the Google Play Store (Android 13+).

  2. On the app page, tap the Join Beta banner and confirm participation.

  3. A warning will explain that Beta versions may be unstable. Confirm to proceed.

  4. Wait a few minutes to be approved. You'll receive a notification.

  5. After approval, the app will receive Beta updates (indicated on the Play Store).

Important notes:

  • Beta versions may contain bugs, as they are under development.

  • Updates are released periodically but may take up to 48h to appear.

  • You can submit feedback directly via the app.

  • To leave the program, go back to the same page and follow the instructions.


2. Choosing the Usage Mode and Enabling Permissions

1) Select "Company" Mode

After updating, choose the Company mode.

2) Allow necessary permissions

The app will request access to Bluetooth, location, and other critical services.

To enable proper monitoring, GPS access in the background must be allowed.
If prompted, choose the option to allow location at all times.
Denying a permission may cause app failures.


3. Linking the Dersalis App to Your Company

1) Enter the Access Key

Use the 6-digit key provided by your company. See how to create one here

2) Wait for authentication

With the Access Key in hand, simply enter it in the indicated field and wait for authentication to be completed.

3) Name your device

Choose a label that represents the use or location of the device.

Example: Fixed devices may be named “East Gate” or “Main Workshop”.


4. Starting a Shift and Connecting the Sensor

Before starting, make sure:

  • A charged sensor is nearby

  • Bluetooth is turned on

  • You have an active internet connection and the latest app version

⚠️ If using a corporate Wi-Fi, ensure the app has communication permissions granted. Otherwise, it will not send data to our server.


5. Incident Alerts

During a shift, the app may display alerts based on Occupational Health criteria (e.g., sleepiness, abnormal heart rate).

These alerts appear prominently and require immediate attention from the worker.

⚠️ Communication permissions must remain enabled for proper data sync.


6. Recovery Window

After a high-risk alert, the app initiates a Recovery Window, a countdown guiding the worker to remain in a safe zone until the timer ends.

This helps ensure a safe and monitored return to activity.


7. Proper Sensor Use

The app will display a warning whenever incorrect sensor usage or reading blockages are detected.

These alerts ensure data reliability during physiological monitoring.

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