Skip to main content

WhatsApp Flow: handle incidents more efficiently

Streamline your operational routine with direct actions via WhatsApp

Updated over 5 months ago

The WhatsApp Flow feature allows you to register and track responses to critical incidents without needing to open the Dersalis platform. Upon receiving a notification on your phone, you can view event details, choose the appropriate response, and register the action directly through WhatsApp — in seconds.


How does it work in practice?

  1. You receive a critical incident notification directly on WhatsApp

  2. Access the complete event history and details

  3. Choose and register the appropriate response instantly


And there’s more:

The flow is so fast that you can monitor everything in real time.
Watch WhatsApp Flow in action in the video below:


Immediate benefits for your operation:

  • Instant reaction to critical incidents

  • Fewer clicks and increased productivity

  • Greater safety for your team

Did this answer your question?