To ensure continuous innovation and data security for our clients, Dersalis regularly updates the system requirements for its mobile applications. These updates are necessary to provide an optimized and reliable experience for all users.
Below, you’ll find our support policy and a list of device versions and operating systems that are no longer supported or will soon be.
Important
When a device is no longer supported, the user will not be able to access the Dersalis app. If you're using a device or version listed as incompatible, it must be updated in order to continue using the Dersalis mobile applications without interruption.
Minimum Requirements
Requirement | Details |
Operating System | Android 13 or higher |
Connectivity | Bluetooth Low Energy (BLE) 5.0 support |
RAM | Minimum 3GB recommended |
Storage | At least 200MB of free space |
Unsupported Devices
iOS (iPhone and iPad)
Android devices below version 13
Android tablets
Download the App
The Dersalis app can be downloaded directly from the Google Play Store.